Postmortems on the recent Ebola outbreak in West Africa suggest that effective community engagement helped slow transmission by encouraging people to come forward and be tested. We evaluate the impact of Community Care Centers: a new crisis response model designed to allay fears about western medical care and, thus, encourage early reporting, isolation, and treatment. We employ new panel data on reported Ebola cases and a difference-in-difference design and find that Community Care Centers dramatically increased reporting, potentially reducing the spread of Ebola. Our results highlight how community-based efforts to increase confidence in health systems can be critical for crisis management.
