This study draws from data collected in 2 areas: a borough in north London and a county in west Wales. Interviews and participant observation were carried out in food banks, a soup kitchen, community cafes and centres, and a Citizen’s Advice Bureau for a five year period between 2014 and 2019. The researcher spoke to clients, trustees, volunteers, employees and made use of each organisation‘s own literature such as Facebook pages, web sites, minutes of meetings, and newsletters. The organisations were placed in their wider economic and political contexts, both local and national, with particular attention paid to changes in policy.
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